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Product Terms

DiningChannel Home> Information> Product Terms

Special Discount Offer Terms

All special discounts offered through The Dining Channel (e.g., a 20% discount on Gift Cards) are subject to availability. In the event the 20% discount becomes unavailable, you will be promptly notified before an article is sent to you at which time you may cancel your purchase. A Special Discount Order may be filled with more than a single Gift Card depending upon The Dining Channel's in stock inventory at the time of purchase. For example, if you order a $100.00 Gift Card, you may receive two (2) $50.00 cards.

Limit on Value Coupons

There is a two (2) Value Coupon per customer limit, per month. This limitation does not in any way qualify the specific and general terms and conditions that appear on the face of the Value Coupons. Persons interested in bulk acquisition of Value Coupons should contact us.

Returns and Exchanges

Gift Cards are not redeemable for cash and are not subject to returns for credit or refunds. All terms subject to local laws and regulations.

Lost or Stolen Gift Cards

The Dining Channel will not replace a gift card that is lost or stolen. Neither The Dining Channel nor the restaurant are responsible for lost or stolen gift cards.

In the event the customer has elected a form of shipment which is trackable, and a Gift Card order has not arrived at the customer's shipping location within two weeks of the shipment date, the Dining Channel has the right to cancel and replace such order, provided the customer submits to the Dining Channel a properly completed Affidavit of Claimant/Lost Gift Card within 45 days of the shipment date. Upon receipt of such affidavit and no evidence that the Gift Card(s) has been used, the Dining Channel will initiate a review process whereby upon a determination that the Gift Card had not been receievd, the Gift Card may be replaced. The Dining Channel will not replace any lost or stolen certificates if the Affidavit of Claimant/Lost Gift Card was not received within the 45-day period. To initiate the investigation, please call 1-800-565-0008.

Expiration

Each Gift Card may be subject to terms for expiration depending upon the restaurant. These terms are presented at the time of purchase and should also be apparent from the face of the Gift Card. In many cases, the Gift Card specifies that where a Gift Card is not used during a specific time period, usually 12 months, a maintenance or other fee may be deducted from the remaining balance on the card on a regular basis. Accordingly, it is best to plan to use the Gift Card within a year of purchase.

Explicit Limitations on the Dining Channel's Lability and Responsibility

The Dining Channel does not assume responsibility or liability for the actions, product, or content of any restaurant.

The Dining Channel does not assume responsibility for restaurants that go out of business or that change their location(s).

The Dining Channel does not assume responsibility for any restrictions or terms and conditions of any restaurant's gift card.

Shipping

All orders are subject to a credit verification process, and any information submitted that does not verify with a customer's financial institutions may cause delays or block shhipment. Customer will be notified in such case.

The Dining Channel will make every effort to accommodate a customer's request though there is no guarantee such requests will be honored. In the event the customer does not want an order processed if the request cannot be honored, the customer should so provide.

The Dining Channel will not be responsible for orders that are not received due to the customer inputting incorrect delivery information.

Gift Card orders with a value totalling more than $300.00 must be shipped via FedEx. FedEx deliveries may not be sent to a P.O. Box.



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